CARE AND CARRIAGE LTD

 

Privacy Policy

Effective Date: 3/6/2026

This Privacy Policy explains how CARE AND CARRIAGE LTD (“we,” “our,” or “us”) handles information when you use the KeyVolt mobile application (the “App”). The purpose of this Policy is to inform users about the types of information that may be collected, how it may be used, and the measures taken to protect it.

By accessing or using the App, you confirm that you have read and agreed to the practices described in this Privacy Policy.

1. Types of Information We Collect

To ensure the proper operation and improvement of the App, certain information may be collected.

Information You Choose to Provide

Users may voluntarily provide personal information when contacting us for support, submitting questions, or sending feedback. This information may include basic details such as a name or email address.

Information Collected Automatically

While using the App, certain technical and non-identifiable information may be gathered automatically. This may include:

  • Device model and hardware information

  • Operating system type and version

  • App usage statistics and interaction data

  • Error reports and crash logs

  • Language settings

  • General location data such as country or city

This data is primarily used for analytics and service improvement purposes.

Sensitive Personal Data

The App does not request or intentionally collect sensitive personal information.

2. Purposes for Using Information

Information collected through the App may be used to:

  • Provide and maintain the App’s services

  • Improve functionality, design, and performance

  • Monitor system reliability and resolve technical issues

  • Respond to customer service inquiries or feedback

  • Conduct internal analytics to understand general usage patterns

  • Comply with applicable laws and regulatory obligations

3. Sharing of Information

We respect user privacy and do not sell or trade personal information.

Information may only be disclosed in limited situations, including:

  • To trusted service providers who assist in maintaining the App or performing analytics services, and who are obligated to keep information confidential

  • When disclosure is required by applicable law, legal process, or governmental request

  • When necessary to protect the legal rights, property, or safety of the Company or its users

4. Data Retention Policy

Information is retained only for the period necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Users may request deletion of their personal information by contacting 123maivandu@gmail.com. We will review such requests and take reasonable steps to process them promptly.

5. Data Protection

We apply reasonable administrative, technical, and security measures to safeguard collected information from unauthorized access, alteration, or misuse. Despite these efforts, no data transmission over the internet or electronic storage method can be guaranteed to be completely secure.

6. Privacy of Children

The App is not designed for or directed toward children under the age of 13. We do not knowingly collect personal information from children. If such information is discovered, it will be removed as soon as reasonably possible.

7. Use of the App in Different Countries

If you access or use the App from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where privacy laws may differ. By continuing to use the App, you agree to this transfer and processing of information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or the App’s features. Updates will be posted with a revised effective date. Continued use of the App after such updates indicates acceptance of the revised policy.

9. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

CARE AND CARRIAGE LTD
Email: 123maivandu@gmail.com
Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ

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